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libraries, technology, UX, &c.

meebo

I fiddled around with meebo tonight. It’s a web-based multi-client IM tool which allows logins to AIM, ICQ, Yahoo! Messenger, MSN, Jabber and Google Talk. Currently, we’re using Trillian at my library, which is great, but limited in that you have to be on a machine with the software installed to do an IM reference [...]


wherein the author asks her readers to provide the answer to the ultimate VR question

We did an IM reference pilot @ my library this summer. It went something like this: launched June 6th, wrapped up August 5th; set up handles through AIM, MSN, Yahoo!, and ICQ; provided IM reference 11am-3pm, Monday-Friday; had 9 project participants doing IM (one at a time) from their computers & the reference desk computers [...]




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