CiL: Blogs as Customer Communication & Collboration Tools
Christina Pikas, Johns Hopkins University Applied Physics Lab; Susan Klopper, Emory University; Clara Hudson, University of Scranton Library Christina spoke about the implementation of blogs on the APL Intranet, starting with their first, less-successful efforts, followed by their current implementation (much more successful, from the sounds of it).The institution decided to implement a blog for [...]